FAQ

How can we help you?

We want to provide the best experience to our customers. Should you have any questions about how to order, book on this website, payment options, delivery or tracking of your order… please read the Frequently Asked Questions.

 

MEMBERSHIP

How to become a member?
To become a member, please fill in the form available online at the bottom of our homepage. Your application will be automatically transferred to us from this simple procedure.

Why become a member?
At Be Relax, we really like to think of our customers as people we grow to care for. By becoming a member, you allow us to communicate with you about things we think you will like.
And because we believe loyalty should work both ways, we also reserve exclusive offers to our members!

 

SHOP & BOOKING

How to book on Be Relax?
Book in a click! If you would like to reserve a spot at the airport, to make sure we have time for you before your flight, select the service you are interested in among our many services, and click on BOOK NOW.

How to cancel my booking?
To cancel your booking, please email the contact listed under the Be Relax location you wished to book for.

How can I pay?
You will be asked to pay for your services at the airport, after enjoying them! Our stores accept most credit cards, local currencies, as well as CAD, CHF, EURO, GBP, USD and YEN.
For shop enquiries: information will be posted shortly.